Privacy policy

Privacy Policy

The Producer School International B.V. ("we", "us") respects your privacy and handles your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Who we are
The Producer School International B.V.
Joke Smitstraat 11, 5803 AG Venray, Netherlands
Email: contact@theproducerschool.com
Chamber of Commerce (KvK): 92210562
VAT (BTW): NL862105620B01

What we collect
When you visit our store or make a purchase we may collect:
- Contact and account details such as your name and email address
- Order and payment information (payment card details are processed by our payment providers, not stored by us)
- Billing and, where relevant, tax details
- Technical data such as IP address, device and browser information
- Usage data about how you interact with our website

How we collect it
- Directly from you when you create an account, place an order, or contact us
- Automatically through cookies and similar technologies when you use our website
- From third party services that help us run our store and marketing

Why we use it
- To process and deliver your orders and provide your digital downloads
- To provide customer support and respond to your requests
- To send you transactional emails, and marketing emails where you have agreed to receive them
- To comply with our legal and tax obligations
- To measure and improve our website, products and advertising

Service providers we use
We share data only as needed with providers that operate our store and marketing, including:
- Shopify (e-commerce platform and checkout)
- Our digital download delivery provider
- Payment providers used at checkout
- Email and marketing tools
- Analytics and advertising platforms, including Google Analytics, Google Ads, Meta (Facebook and Instagram) and TikTok, which may set cookies to measure performance and show relevant ads

International transfers
Some of these providers are located outside the European Economic Area. Where that is the case, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.

How long we keep it
We keep personal data only as long as needed for the purposes above, including legal and tax retention periods.

Your rights
Under the GDPR you have the right to access, correct, delete, or restrict the processing of your personal data, the right to data portability, and the right to object to processing and to withdraw consent at any time. To exercise any of these rights, email contact@theproducerschool.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies
Our website uses cookies and similar technologies for essential functionality, analytics and advertising. You can control non essential cookies through our cookie banner and your browser settings.

Changes
We may update this policy from time to time. The latest version will always be available on this page.

Last updated: 3 June 2026